1. Confidentiality of Client Designs & Tech Packs
In custom clothing manufacturing, proprietary garment design and brand identity are your greatest commercial assets. Truvic International treats all submitted technical packages, CAD flat sketches, vector artwork, size gradients, and customer brand assets with strict confidentiality.
Your designs will never be sold, displayed as open-stock blanks, licensed to third-party brands, or shared with competitors. Tech packs are accessible only to authorized sample cutters, pattern makers, and production coordinators directly assigned to your manufacturing run.
2. Information We Collect
When you submit an inquiry through our quotation portal, WhatsApp channel, or direct email, we collect:
- Contact details (Full Name, Brand Name, Corporate Email Address, Phone / WhatsApp number).
- Geographical destination for export logistics and freight calculations.
- Uploaded design specifications, measurement charts, and vector logo files.
- Technical communication logs related to sampling revisions and order processing.
3. Use of Information
Information provided is utilized solely to:
- Evaluate pattern feasibility and provide manufacturing price quotations.
- Produce physical pre-production prototype samples according to your specifications.
- Execute bulk cut-and-sew apparel assembly and quality assurance checks.
- Coordinate international express shipping and customs export documentation.
4. Data Storage and Server Security
Our website implements secure HTTPS encryption, CSRF session protection, and secure server-side file upload filters. Uploaded tech packs are stored in non-executable, protected directories to prevent unauthorized execution or scraping.
5. Inquiries & Non-Disclosure Agreements (NDA)
If your brand requires a bilateral Non-Disclosure Agreement (NDA) before disclosing proprietary tech packs or unreleased seasonal silhouettes, our management team is prepared to sign your standard company NDA upon request. Contact us at truvicint@gmail.com.